Agile isn't a methodology, as it’s often called. It’s a philosophy of flexible work and a set of values that guide a team’s actions.
In this guide, we’ll take you through the Agile philosophy, starting with its core values and principles.
Agile Values and Principles
Agile is built on 4 key values and 12 principles, as outlined in the Agile Manifesto. These guide continuous workflow adjustments, process monitoring, and open communication between the team and the client.
Key things to know:
- The customer is at the center, ensuring that valuable products are delivered.
- The team adapts quickly to changing conditions.
- Flat hierarchy, self-organization, and shared responsibility are crucial, with every team member possessing basic knowledge of each other’s roles.
- No long-term deadlines: work is completed in small, manageable increments.
The Agile Manifesto was born from dissatisfaction with traditional methods. In the early 2000s, software development models based on strict, linear processes couldn’t keep up with market changes. In 2001, 17 developers created the Agile Manifesto, which you can read here.
The Four Core Values of the Agile Manifesto
- 1. Individuals and interactions over processes and tools
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2.
Working software over comprehensive documentation
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3.
Customer collaboration over contract negotiation
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4.
Responding to change over following a plan
The 12 Principles of Agile
- 1. Deliver customer satisfaction through timely and continuous delivery of valuable products
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2.
Welcome changing requirements
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3.
Deliver working products frequently, from weeks to months
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4.
Collaborate closely with all stakeholders
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5.
Build projects around motivated individuals
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6.
Face-to-face communication is the best method of conveying information
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7.
Working software is the primary measure of progress
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8.
Promote sustainable development
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9.
Pay continuous attention to technical excellence and good design
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10.
Simplicity—the art of maximizing the amount of work not done—is essential
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11.
Self-organizing teams make the best decisions
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12.
Reflect regularly on how to improve and become more effective
Now, let's explore who will thrive under these values and principles.
Who Is Agile For
By Project Type
Agile is best suited for projects that are dynamic or have evolving requirements, such as mobile or web application development. No amount of initial interviews or market analysis can fully predict exactly what the client needs or where to focus efforts.
Here’s when Agile is a good fit:
- The company aims to optimize its processes
- The market demands constant innovation
- Customer requirements are often uncertain
- Internal collaboration needs improvement
By Team Type
To determine if your team is compatible with Agile, ask yourself:
- Can team members quickly adapt to changing requirements?
- Are their communication skills strong?
- Can they find solutions independently without waiting for top-down direction?
Richard Hackman, a Harvard professor and expert in team dynamics, illustrates how communication and relationship-building become more challenging as team size increases:
However, team size is not the most important factor; the team’s qualities are what truly matter.
To work effectively in Agile, a team should:
✔️ Be ready for real teamwork. In Agile, you can’t sit back and avoid interaction—you need to actively engage with both leadership and peers
✔️ Be skilled professionals in their areas, or at least strive to be. High self-discipline and motivation are essential
✔️ Embrace a flat hierarchy. Agile is built on collaboration where every opinion matters. Not all organizations are equipped to handle this shift
✔️ Be willing to let go of irrelevant work and failed ideas without frustration. Teams must understand the flexible nature of Agile to avoid feeling like their efforts are wasted
✔️ Open up to teamwork and continuous learning
Applications of Agile
Agile originated in software development and found success in the IT sector. Over time, the philosophy expanded into other areas, including sales, manufacturing, finance, HR, customer support, and marketing.
Agile in Development
Agile was created to accelerate software development and improve the quality of deliverables.
Here’s how it works:
- Product updates are delivered incrementally and in short cycles, known as iterations
- Work on each new increment (a functional improvement) typically lasts two to four weeks
- Customers can access the product throughout its development
- Plans are flexible and can be adjusted as needed
- Customer feedback is the main driver of changes
- Regular testing is a crucial part of the development process
Agile in Manufacturing
Agile principles apply to manufacturing but are adapted depending on the product type:
- For digital products, the approach mirrors software development. The product manager implements changes, collects user feedback, and manages iterations
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For physical products, the process works differently. For instance, in pet food production, you might adjust formulas, discontinue underperforming product lines, create new formats, and improve products based on customer feedback
Agile in Customer Support
Here’s how Agile principles enhance customer support:
- Support transitions to customer-friendly channels like chats and messaging apps, increasing accessibility
- Support teams function as autonomous units with deep knowledge of the product they handle
Here's a podcast about Agile in customer service with Daniel Rodriguez, Chief Marketing Officer at Simplr:
Agile in Marketing
Agile enables marketers to swiftly respond to changes in consumer behavior, technological advancements, and market trends.
In Agile marketing:
- Hypotheses are tested iteratively—one is proposed, quickly validated, and followed by the next, creating a cycle of continuous improvement
- Campaigns adapt and evolve based on feedback from the market and customers, along with performance metrics
- Planning is short-term, typically for a month or a quarter
Agile in Sales
Agile helps overcome common sales challenges like a lack of customer focus, slow responsiveness, and low value delivery:
- Customer communication is based on value exchange—value is created for the customer, who then reciprocates with payment
- Continuous feedback directs the sales team's efforts
- The team responds quickly to customer demands and market shifts
Agile in Finance
Agile modernizes the traditionally rigid finance sector through technology adoption, automation, and enhanced collaboration.
- Automation replaces manual processes, such as transferring data from 1C to Excel and PowerPoint, with streamlined reporting, analytics, and dashboards
- Real-time transparency allows stakeholders to analyze data and make informed decisions without waiting for manual reports
- Finance teams, business units, and leadership collaborate continuously, exchanging feedback and sharing insights
Agile in HR
In human resources, Agile is used to:
- Collect feedback from candidates and employees to understand what works and what needs improvement, then adjust processes accordingly
- Encourage employees to continuously learn and develop new skills
- Motivate teams to discuss projects, propose ideas, and embrace others' suggestions
- Foster collaboration between teams, reducing internal competition
With Agile, employees can easily fill in for one another, grow within their teams, switch roles, and even explore new specializations—a truly flexible and dynamic approach!
Pros and Cons of Agile
✅ Advantages — when implemented correctly
- The team can quickly adapt to any changes
- Employees take responsibility and are fully engaged in the collective effort
- Deadlines are more reliably met, especially in projects with tight timeframes
- The product is tailored to customer needs and is of high quality
☝️ Disadvantages — or potential challenges
- Success heavily relies on the team’s motivation and commitment
- There is no clear long-term plan
- Transitioning from traditional methods to Agile (and back) isn’t easy
- Shifting an entire company to Agile takes time and can’t be done instantly
Agile Tools and Methods
Let’s dive into five key tools and methods within the Agile framework.
Kanban
Kanban focuses on visualizing the workflow: tasks move across columns on a Kanban board, representing different stages of progress. Typically, the columns are labeled “To Do,” “In Progress,” and “Done.”
Kanban helps teams assess workloads, monitor progress, and optimize productivity. It emphasizes unfinished tasks and identifies bottlenecks—points where work tends to slow down.
Kanban is a versatile tool that works well not only in development but also in marketing, sales, and HR.
👉 We have a detailed guide on the Kanban method
Here’s an example of how a product backlog might look, with columns organized by quarters:
Kanban is also used for creating roadmaps. By visualizing tasks and breaking them into manageable steps, teams can maintain alignment, transparency, and agility throughout the project.
This is how a roadmap can be organized visually on a Kanban board:
In WEEEK, you can access a ready-made roadmap template. Just log into your WEEEK account and find "Templates" in the bottom left corner.
Scrum
Scrum is a framework where products are developed in iterations called sprints.
Each sprint has a specific goal, tasks, and a time limit—usually one to four weeks. By the end of each sprint (iteration), there’s an increment, meaning a functional improvement to the product.
This flexibility allows teams to quickly adapt to external demands and incorporate them into short-term planning. Scrum teams are small, making it easier to manage processes.
👉 We have a detailed guide on how to plan a Scrum sprint
Lean
Lean, or "lean manufacturing," is about delivering more value with fewer resources.
Key elements of Lean:
- The core focus is the customer and what they want from the project or product
- Products are created on-demand, with no overproduction or excess inventory
- Efficiency is achieved by eliminating waste—cutting unnecessary processes like redundant meetings, excessive documentation, and ineffective methods
- Continuous workflow is ensured by balancing workloads, breaking tasks into stages, and training staff
Extreme Programming (XP)
Extreme Programming (XP) pushes agile programming practices to the next level.
In traditional programming, code reviews involve one developer reviewing another’s work before it’s integrated. XP uses pair programming, where one developer writes the code while the other immediately reviews it in real time, catching errors early.
XP is similar to Scrum but involves more detailed planning and stricter rules. It stands out for its strong involvement of both the team and the client in the development process.
XP also includes well-defined practices like test-driven development, iteration planning, and integration between iterations.
Crystal
Crystal is built on the Agile Manifesto’s first principle: "Individuals and interactions over processes and tools."
There are four levels of Crystal:
⚪ Clear: For teams of 1–6 people working on object-oriented projects
🟡 Yellow: For medium-sized projects involving multiple teams
🟠 Orange: For larger projects with added complexities
🔴 Red: For large-scale projects with high complexity and significant risks
Crystal acknowledges that teams of different sizes work differently and adjusts based on the project’s priority. It encourages customization of the framework:
- Small teams can communicate regularly without the need for extensive reporting and documentation
- Larger teams may face more communication challenges but benefit from a more structured approach
How to Choose the Right Agile Tool for Your Team
1. Define the project’s scale, goals, and tasks
- Engage stakeholders to clarify their expectations
- Assess the project’s size, complexity, and deadlines
2. Evaluate your team’s knowledge of Agile methods and frameworks
- Determine what the team knows about Agile methodologies
- Identify any prior experience with Agile frameworks
3. Identify project constraints: budget, time, and resources
- Check if the chosen method can be adapted to fit these constraints
4. Understand the frameworks, their goals, principles, and roles
5. Compare the strengths and weaknesses of each methodology against the project’s needs
- Consider how flexible each framework is for making adjustments during the project
6. Assess the size of your team
7. Evaluate the complexity and scale of the project
- For complex projects, Scrum is a good choice. These projects often involve heavy workloads, tight deadlines, and higher risks. Iterations help identify issues early, manage risks, and adjust deadlines
- For smaller, fast-moving projects with changing priorities, Kanban and Crystal are suitable
- For stable, well-established processes and products, Lean is the right fit
- For experienced teams working on dynamic projects, XP is a great option
8. Consider the project timeline and its compatibility with the frameworks
- Scrum works well for projects that can be broken into multiple fixed-length iterations
- Kanban is suited for continuous workflows
9. Evaluate the importance of feedback and iterations
- Determine how vital regular feedback and iterations are for project success. Scrum and XP place a strong emphasis on frequent feedback and iterative development
10. Consider the organization’s culture and readiness to adopt Agile practices
- Choose an Agile framework that aligns with your company’s values and culture
How to Implement Agile in Project Management
Agile implementation follows five key stages.
1. Assess the Current Situation
Start by analyzing the current state of your business (business as is) to identify what’s working and what’s not. For example, if new features don’t interest customers, fail to retain them, or if the team is demotivated and unproductive, Agile’s strengths can help:
- Speed up project delivery while minimizing risks
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Free up resources and respond quickly to customer needs
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Boost overall productivity
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Improve collaboration
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Increase transparency
Next, evaluate your team’s strengths and challenges in adopting Agile. For example:
✔️ A team of 10 developers and product managers—suitable
❌ Lack of cross-functional skills—not suitable, additional training needed
✔️ Good internal communication—suitable but could be improved
✔️ A young, eager-to-learn team—suitable
Assess the team’s readiness to adopt Agile methodologies. This depends on their experience with Agile and collaborative digital tools, or their willingness to learn.
If everything aligns, and the company and projects are a fit for Agile, move on to selecting the method and tool, then start implementation.
2. Communicate the Changes to the Team and Begin Implementation
At this stage, it’s crucial to get the team on board and explain why the changes are necessary. You may also need to restructure the team, assign new roles, and set clear priorities.
Steps for this phase:
1️⃣ Explain the reasons for switching to Agile — outline the purpose behind the change and emphasize the benefits of adopting Agile
2️⃣ Address objections — anticipate concerns and address them to help ease the team into the new mindset
3️⃣ Foster a supportive environment — promote open dialogue and provide learning opportunities. For instance, allow time to study the Agile manifesto and principles, and be available to answer questions.
3. Form the Team and Assign Roles
Even with Agile’s flexible nature, clear roles are important. For example: Scrum Master, Product Manager, Development Lead, and Product Owner.
You can’t simply appoint someone as Scrum Master without ensuring they have the right skills. Both hard and soft skills are essential. Team members can be trained through courses or you can hire external specialists.
Each role should have clearly defined responsibilities and areas of accountability. Corporate knowledge bases with documented job descriptions and procedures will help establish these roles.
For managing roles and responsibilities in individual projects, tools like RACI and DACI matrices are valuable. RACI defines who is responsible for each task, while DACI outlines decision-making authority.
👉 Check out our detailed guide on RACI and DACI
At the same time, the team must remain flexible, with members continuously learning each other’s roles and responsibilities. An open environment where even junior members can contribute ideas and take part in decision-making is essential.
❗ The team’s ability to self-organize is crucial. Self-discipline and accountability are non-negotiable. If the team lacks maturity or responsibility, it may be too early to transition to Agile.
4. Implement Work Prioritization Rules
At this stage, you need to determine how the team will prioritize what to develop, implement, or change—essentially how to structure the roadmap and backlog.
The roadmap provides a visual overview of strategic plans, defining the product's future direction.
The roadmap is a collaborative effort, but its content is primarily influenced by external factors, such as user requests (fixes or new features), stakeholder requirements, market shifts, and competitor actions.
Information for the roadmap is gathered from multiple feedback sources: customer development interviews, product analytics, customer journey maps (CJM), reviews, and surveys. This data is typically analyzed by the CEO, product owner, and product manager, who then shape the roadmap’s direction.
🤔 Where’s the flexibility? It’s in the ability to adapt the roadmap to meet external demands and changing circumstances.
📌 Example. A major feature is planned for the third quarter, but it’s only the first quarter. A significant client shows interest in the product and wants that specific feature now. A flexible team would adjust the roadmap to prioritize this feature and seize the opportunity.
Once the roadmap is finalized, the team moves on to creating the backlog.
The backlog outlines shorter-term plans, focusing on what the team will work on in the near future.
There are two types of backlogs:
- Product backlog. High-level plans for development and improvements over the next quarters or years.
- Sprint backlog. Detailed plans for the next 1–4 weeks.
The entire team participates in building the backlog. It’s essential to evaluate whether the team has the capacity and resources to complete the tasks within the given time frame, how many tasks can be handled, and how to prioritize them.
Agile teams use several methods to develop a backlog:
✔️ Planning Poker — a task estimation technique using cards
✔️ ICE and RICE — task prioritization formulas:
- ICE factors in Impact, Confidence, and Ease, with each scored and multiplied
- RICE considers Reach, Impact, Confidence, and Effort, also calculated through multiplication
✔️ Story Mapping — focuses on the user’s journey, mapping their interaction with the product
✔️ MoSCoW — a prioritization framework that categorizes tasks into:
- Must Have — essential features
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Should Have — important but not critical
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Could Have — nice-to-haves
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Would Have — lower-priority enhancements
Optimize the Workflow
Creating a roadmap, building a backlog, and setting priorities don’t guarantee that the work will get done, nor that the team won’t burn out in the first sprint.
A flexible team will need to show discipline.
✔️ Determine work capacity. Limit the maximum number of tasks or hours that can be handled at each stage of the workflow. In Agile, these limits are called WIP limits (WIP—work in progress).
📌 WIP limits are implemented on Kanban boards, with each column having its own limit. This prevents more tasks from being added than the team agreed upon. It’s important to set these limits collaboratively with the team.
✔️ Track issues with metrics. Monitor metrics such as total time spent on tasks, time spent on individual tasks, the amount of unfinished work at the end of a sprint, and the percentage of plans completed. Also, keep an eye on how often WIP limits are exceeded.
✔️ Review product progress and team well-being. You can check product development through user feedback, and the team's status through retrospectives—internal meetings to reflect on the work done.
Flexibility remains essential here—if something isn’t working, it's crucial to review the rules and adapt the workflow accordingly.
Although Agile is a flexible approach, it comes with plenty of rules, nuances, and challenges—which we’ll discuss next.
How to Address Obstacles and Challenges in Agile Implementation
We’ve compiled common challenges faced by Agile teams and offered solutions based on insights from an extensive industry survey on Agile practices.
Resistance to Change
Teams often resist change—it’s a natural reaction. People prefer familiar routines, and working in a predictable environment, especially with traditional processes and hierarchies, feels easier.
✅ Solution:
- Identify the root cause of resistance: fear, self-doubt, or lack of knowledge. Often, teams simply don’t understand why the change is necessary
- Clearly communicate the benefits of Agile from both the company’s and employees’ perspectives
- Encourage open communication, emphasizing that it’s okay—and essential—to approach leadership with questions or concerns
- Provide proper training and mentorship to ensure the team understands Agile principles and can embrace flexibility
- Involve the team in the change process: engage the most resistant members in shaping new workflows and invite them to share their ideas
Lack of Preparation and Education
According to 37% of respondents, many teams don’t fully grasp what Agile is or what it can achieve.
✅ Solution:
- Introduce the team to the Agile Manifesto to give them a foundation in Agile’s core values
- Bring in an experienced Agile coach or consultant to guide the team through the transition
- Establish an internal training program, perhaps even creating a small library of Agile resources for ongoing learning
Lack of Leadership Support
Agile cannot succeed under leadership that doesn’t adhere to its principles—focusing instead on micromanagement without offering the flexibility, freedom, or support that Agile requires.
✅ Solution:
- Don’t implement Agile just because it’s trendy. Ensure that the organization’s leadership genuinely believes in and supports Agile principles before moving forward
Stakeholders Are Not Engaged
Stakeholders—including clients, users, managers, and sponsors—are essential to Agile’s success. Poor communication with them can lead to misaligned expectations and priorities, resulting in poor product quality, missed deadlines, increased costs, and heightened risks.
✅ Solution:
- Maintain ongoing communication with stakeholders through meetings, emails, and product demonstrations, ensuring they understand the project’s vision, goals, scope, progress, challenges, and risks
- Involve stakeholders in key processes like sprint planning or retrospectives. Make the roadmap visible and regularly share updates on product changes
- Share tangible results through prototypes, mockups, wireframes, and user stories
Lack of Trust and Transparency
Team members may struggle with trust if there’s no clarity around the project’s goals, roles, or responsibilities.
✅ Solution:
- Define the team structure clearly, outlining roles and responsibilities for each member
- Implement tools that promote transparency, such as task management software that allows everyone to see who’s working on what, task statuses, and workload distribution
- Foster a culture of open and honest communication, quickly resolving conflicts. Celebrate achievements, acknowledge failures, and appreciate everyone’s contributions
Differences Between Agile and Other Methodologies
Agile falls under what’s known as the “flexible umbrella” that we've already shown you before.
Once again, Agile is not a methodology, so comparing it directly to other methodologies isn't quite accurate. Instead, Agile has given rise to many methods, methodologies, frameworks, and tools that fit within its flexible philosophy.
If we compare Agile as a work approach, the best contrast is with the traditional Waterfall approach:
🌊 Waterfall | 🧘🏻 Agile | |
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Workflow | Each step should be completed before starting the next one | Different steps of the project are worked on simultaneously |
Flexibility | Implementing changes after the project has started is hard and expensive | Changes can be implemented even at late project stages |
Planning | Plan is drawn up at the start of the project. Changes are not welcomed | Minimal planning beforehand. Plans are and changed during the whole project lifecycle |
Client engagement | Is limited after confirming requirements | Is high and unceasing during all projects stages |
Testing | Is conducted after development is fully finished | Is integrated in every cycle of development |
Delivery | Only at the end of the project | Phased through all project stages |
Risk Management | Risks are found and managed at the first stages of the project | Risks are managed continuously |
Feedback | Is considered for future projects | Can be considered in the ongoing project |
Project Volume | Is fully defined at the start of the project | Is dynamic and can be adapted according to feedback |
Team Structure | Teams are working independently at different stages of the project | Cross-functional and collaborating teams |
Documentation | Is complex and prepared at the start of the project | Is simplified and prepared when necessary |
Best Suited For | Projects with clear and fixed requirements | Projects with flexible and changing requirements |
How to Use WEEEK for Agile Work
WEEEK provides an ideal workspace for implementing Agile principles. Here are the key features that can support your Agile workflow:
✔️ Sprint boards — for sprint planning with adjustable sprint durations
✔️ Multiple boards within one project — useful for managing various aspects of product development
✔️ WIP limits on boards — set rules that limit the number of tasks or work hours at each stage of the workflow to prevent overload
✔️ Time tracking and analytics to manage team workload:
- Time tracking helps monitor the time spent on tasks, either via a timer or manually, which is crucial for evaluating productivity, throughput, and optimizing team performance
- The Analytics service provides insights into who worked on which tasks and for how long, helping track team progress and workloads
✔️ Team management for creating and organizing teams:
- Assign roles to users or create custom roles with defined access to different tools and sections
- Group users into teams to enhance collaboration and ensure everyone stays informed about their coworkers' tasks
- Detailed user profiles include their role, contact info, work hours, and other relevant details
- Share interim results with clients and stakeholders using the Guest role, offering limited access for external reviews and feedback
Main Points
- Agile is not a methodology but a philosophy with its own manifesto and principles, rooted in adaptability, flexibility, and team self-organization
- Agile offers a wide range of tools and methods that can bring flexibility to various teams and projects
- This approach enables the creation of valuable products for clients in a short time frame
- Flexibility should only be introduced in areas that truly need optimization
- Implementing Agile requires effort, and the team must be prepared for the transition
- WEEEK provides numerous features for Agile work, from sprint boards and WIP limits to user workload analytics