How WEEEK Helped RBCN Move From Foreign Service

RBCN is a company developing mobile applications and websites for cafes, restaurants, flower deliveries, etc. The team consists of 19 people, including 5 developers and 2 product managers.

Then

Previously, we used Asana and Notion, tried Yandex.Tracker - we managed tasks there, distributed priorities, fixed bugs from technical support, and noted in the knowledge base what was done or not.

Everything was fine with Asana, but the team chose Notion - they liked the customizability and the database system. I did not want to use it, a lot to the service.

Everything changed when the dollar soared and foreign services began to block Russian accounts. We started looking for a task manager with an adequate payment system and servers in Russia. We looked at about 10, they even used Yandex.Tracker for three weeks, but refused. And finally we chose WEEEK.

I was worried about changing the tracker - I would have to adapt again, besides, a bunch of files are stored in Notion. The WEEEK team offered to help with the move - and promptly imported all of our documents.

Now

At WEEEK we work in boards. A project was created for each direction of development, and inside it there were boards: project tasks, backlog and a list of requests from technical support.

Next, product managers analyze the backlog and prioritize tasks, and developers distribute tasks for a week. The main thing is that it is convenient to work - the team does not lose tasks, everyone understands who and what he is doing. In general, the work is in full swing.

Cons: it is inconvenient that the weekly calendar always opens at the entrance - we use boards. The team is used to quickly changing the view mode, but we are waiting for the opportunity to choose the starting view. And there are still not enough cross-references in the Knowledge Base, the ability to create tag categories and a filter by tags and subscribers.

If minor bugs happen, I write to WEEEK technical support. To my surprise, the guys from technical support promptly notify what they have completed or corrected.

In general, WEEEK is a convenient service with clear and simple functionality. I like that the project is changing quickly and some features will be added upon request. We also received notifications in Telegram. And in general, notifications that work - otherwise Notion has a problem with this.

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